Appointmoor – Block Management

Providing block management services to
Freeholders, Resident Management and
Right to Manage Companies

Your block managed to perfection

We are industry-qualified and professionally equipped to help you take over the management of your block.

Communication is the key to a well-managed development and we keep you informed every step of the way, this ensures we understand the needs of leaseholders and manage the block effectively.

We are proud of our fully qualified staff, their knowledge, drive and professionalism ensure your property is proactively looked after and your investment is protected.

Decorator replacing a light bulb

Service Charge Budget

We work with you to create a service charge budget to meet the needs of the block. We will provide recommendations and assist with forecasting to ensure value for money.

Health & Safety & Contractor Management

We understand that the contractors we send to site are a reflection of us and poor workmanship reflects negatively on our company. By using local contractors vetted by us, we know the service you receive will be of a high standard at an affordable price. We have a strict process that is followed before sending contractors to site as Health and Safety of your home is our priority to provide peace of mind.

Site Inspections

We carry out regular site inspections throughout the year and we like to tell you when we are attending so that we can use our time on site as an opportunity to meet with you and discuss the development.


We work closely with our dedicated insurance broker sourcing low cost, high cover premiums.

Block management services
we offer include:

  • Preparation of annual service charge budgets
  • Preparation and administration of ground rent and service charge demands
  • Providing annual reports of income and expenditure
  • Assisting with the freeholder’s maintenance and repair obligations
  • Preparation of Section 20 Notices of the Landlord and Tenant Act 1985 (As amended by Section 151 of the Commonhold and Leasehold Reform Act 2002)
  • Inspections to common parts on a schedule agreed with the client
  • We provide separate bank Accounts for each building within our care
  • We provide a 24 hour emergency service for clients
  • Attendance of AGMs and Director meetings as required
  • Arranging independent health and safety checks as required by law
  • Communication with residents on all relevant matters

Our block management team

Our block management experts include Sophie Whiston and Claire Leslie.

Sophie Whiston, Property Manager

Sophie Whiston

Block Manager

Claire Leslie, Property Management Assistant Manager

Claire Leslie

Property Management
& Lettings Manager

Looking to join our team?

If so, we’d love to hear from you.

Please email us at for available positions.

The Appointmoor family consists of sales, letting, property and block management staff. We each have different roles, but we’re all working towards the exact same goal: complete customer satisfaction.

Client testimonial

I used Appointmoor to let my property and found Sophie very professional and polite. I would not hesitate to use them again.
Anthony, Landlord

Areas we cover

We cover all parts of Southend including Leigh, Chalkwell, Westcliff, Thorpe Bay and Shoeburyness. These are our main areas, but if you live outside of these please give us a call and we’ll do our best to help.

Map of areas that Appointmoor cover

Book a property valuation

Valuation information

Please fill out the form below and we will be in touch shortly to arrange a valuation.

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